Terms & Conditions and Privacy Policy

Ponoka Family Chiropractic (“we,” “us,” or “our”) provides this website (“Site”) to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE
We reserve the right to change the terms, conditions, and notices under which this Site is offered, including but not limited to any charges associated with the use of this Site.

LINKS TO THIRD-PARTY SITES
This Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under our control, and we are not responsible for the contents of any Linked Site, including any link within a Linked Site or any updates to it. These links are provided solely as a convenience, and the inclusion of any link does not imply our endorsement.

NO UNLAWFUL OR PROHIBITED USE
As a condition of using this Site, you agree not to use it for any purpose that is unlawful or prohibited by these terms. You may not use this Site in a way that could damage, disable, overburden, or impair its functionality or that interferes with any other party’s use of it. You may not obtain or attempt to obtain any materials or information through means not intentionally made available through the Site.

CONTENT YOU SUBMIT
When using this Site or its communication features (such as reviews, forums, calendars, or chat areas), you agree to submit only content that is appropriate, relevant, and aligned with any applicable guidelines. You agree not to submit content that includes:

Personal or confidential information (addresses, phone numbers, health information)
Vulgar, obscene, derogatory, hateful, or inflammatory material
Threats, harassment, or personal attacks
Discriminatory content
Misrepresentation or fraudulent identities
Irrelevant or off-topic posts
Advertising, solicitation, or spam
Illegal content
Information relating to ongoing legal matters
You also agree not to:

Upload copyrighted material without proper rights
Upload viruses or harmful files
Conduct surveys, contests, or chain letters
Restrict or inhibit others from using the services
Remove or alter copyright notices
Harvest information about others without consent
We reserve the right (but have no obligation) to monitor and remove content that violates these terms and to terminate access to communication features at any time.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES AVAILABLE ON THIS SITE MAY INCLUDE INACCURACIES OR ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN.

ADVICE RECEIVED VIA THIS SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL, OR FINANCIAL DECISIONS. CONSULT A QUALIFIED PROFESSIONAL FOR GUIDANCE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OF THIS SITE OR ANY RELATED SERVICES.

IF YOU ARE DISSATISFIED WITH ANY PART OF THIS SITE OR WITH THESE TERMS, YOUR ONLY REMEDY IS TO STOP USING THE SITE.

COPYRIGHT AND TRADEMARK NOTICES
All content on this website is Copyright © 2025 Ponoka Family Chiropractic.
All Rights Reserved.

All logos and service marks are the property of Ponoka Family Chiropractic or their respective owners.

TRADEMARKS
Names of companies, products, or individuals mentioned may be trademarks of their respective owners. Example names and depictions are for illustrative purposes only and not intended to represent real entities.

Privacy Policy
Last Updated: 2025

This Privacy Policy explains how Ponoka Family Chiropractic (“we,” “us,” “our”) collects, uses, and protects your information when you use our website and communicate with our office. This notice applies solely to information collected by this website and through our SMS/text messaging services.

Please read this Privacy Policy carefully to understand how we handle your personal data.

1. Information We Collect, Use, and Share
We are the sole owners of the information collected on this website. We have access only to information that you voluntarily provide to us through:

Online forms
Appointment requests
Email correspondence
SMS/Text message opt-ins
Direct phone communication
We will not sell, rent, or share your personal information with third parties except as necessary to fulfill your request (for example, processing a payment or booking a service).

10DLC Compliance: Mobile Opt-In Data
To comply with 10DLC regulations:
We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

We only use your mobile number to send the messages you opted in to receive, such as appointment reminders or office updates.

How We Use Your Information
We may use the information you provide to:
Respond to your inquiries
Schedule and confirm appointments
Send requested messages or notifications
Improve our website or services
Process payments or administrative requests
We do not share your information with any outside organization unless necessary to fulfill your request or required by law.

2. Your Access to and Control Over Your Information
You may opt out of any future communications from us at any time.
You can contact us through the phone number or email on our website to:

See what data we have about you
Change or correct any information
Request deletion of your data
Express concerns about how your information is used
We will respond promptly to all requests.

3. Security
We take precautions to protect your information. When you submit sensitive information through our website, your information is protected both online and offline.

Online Security
We use industry-standard encryption to protect data transmitted online, including any sensitive or personal information.

Offline Security
Only team members who need the information to perform a specific task (such as billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store data are kept in a secure environment.

4. Cookies
Our website uses “cookies,” which are small pieces of data stored on your device to improve your experience.
Cookies help us:
Identify repeat visitors
Improve site performance
Understand user preferences
Track engagement to improve user experience
Cookies are not linked to any personally identifiable information.

Our website may also use cookies from trusted third-party partners (such as analytics providers). We do not have access to or control over these cookies.

5. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those other sites. We encourage you to read the privacy policies of any website that collects personal information.

6. Surveys, Contests, or Forms
From time to time, we may request information through surveys, contests, or forms. Participation is voluntary, and you may choose whether to share information. Data provided may be used to improve our services or enhance patient experience.

7. SMS/Text Messaging Privacy (10DLC Requirements)
If you opt in to receive SMS messages from Ponoka Family Chiropractic, we may send:
Appointment reminders
Feedback or review requests
Important office notifications (schedule changes, closures, updates)

Message Frequency
Message frequency varies depending on your interactions with our office.
Message & Data Rates
Standard message and data rates may apply. Check with your mobile carrier.
Opt-Out
You may opt out at any time by texting STOP directly to our number.
Help
For assistance, text HELP or call us at our office.
Data Protection
As required for 10DLC:

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

8. Contact Us

If you have questions about this Privacy Policy or the handling of your personal information, please contact us:
Ponoka Family Chiropractic